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DMR Services Procedures Manual - Contents

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This contents list is sub divided into the following sections, each section contains relevant Chapters/Procedures: (Click on the title to jump to the section you require):

  1. Ethos and Policy Framework
  2. Planning for Care
  3. Promoting Behaviour and Relationships
  4. Promoting and Supporting Contact
  5. Personal Care, Safeguarding and Protection
  6. Promoting Health and Wellbeing
  7. Promoting Educational Achievement, Leisure and Holidays
  8. Staffing
  9. Health and Safety
  10. Management and Administration


1. Ethos and Policy Framework

1.1 Statement of Purpose  
1.2 Children's Guide  
1.3 Our Ethos and Key Policies  
1.4 Promoting Diversity  
1.5 Consultation and Participation Policy  
1.6 Caring for Children from Minority Ethnic Groups  
1.7 Whistleblowing Policy  
1.8 Good Neighbour Policy  
1.9 Information Sharing  
1.10 Case Recording Policy and Staff Guidance  


2. Planning for Care

2.1 Referrals and Placements  
2.2 Consents Guidance  
2.3 Care and Placement Plans Guidance  
2.4 Emergency Placements and Emergency Reviews  
2.5 Moving to Another Placement  
2.6 Health Care Assessments and Plans  
2.7 Placement Planning Meetings  
2.8 Looked After Reviews  
2.9 Preparation for Leaving Care  
2.10 Leaving the Home  


3. Promoting Behaviour and Relationships

3.1 Therapeutic Model - Social Inclusion  
3.2 Daily Routine and House Rules  
3.3 Key Worker Guidance  
3.4 Promoting Positive Behaviour and Relationships  
3.5 Sanctions  
3.6 Absent/Missing Children  
3.7 Dealing with Aggression and Violence  
3.8 Restrictive Physical Intervention  
3.9 Searching Children/Bedrooms  
3.10 Offending and Anti-Social Behaviour – Guidance on when to Involve the Police  
3.11 Role of Appropriate Adult Guidance  


4. Promoting and Supporting Contact

4.1 Contact with Parents / Carers and Siblings  
4.2 Overnight Stays and Social Visits  
4.3 Correspondence, Communication and Social Networking  


5. Personal Care, Safeguarding and Protection

  See also: Local Safeguarding Children’s Partnerships  
5.1 Relationships and Physical Contact with Children  
5.2 Recognising Abuse and Neglect  
5.3 Safeguarding Children and Young People from Sexual Exploitation  
5.4 Safeguarding Children from Radicalisation and Extremism  
5.5 Referring Safeguarding Concerns  
5.6 Allegations Against Staff Updated
5.7 Confidential Reporting  
5.8 Representations, Complaints and Compliments  
5.9 Countering Bullying  
5.10 Self Harming and Suicidal Behaviour  
5.11 Drugs and Substance Misuse  
5.12 Sleeping In and Night Security  
5.13 Social Worker Visits  
5.14 Advocacy and Independent Visitors  
5.15 Visitors  
5.16 Provision and Preparation of Meals  
5.17 Clothing, Pocket Money and Allowances  
5.18 Bedrooms  
5.19 Digital Photography  


6. Promoting Health and Wellbeing

6.1 Smoking and Alcohol  
6.2 Health Notifications and Access to Services  
6.3 First Aid, Home Remedies and Medication  
6.4 Sexual Health and Relationships  
6.5 Infections and Blood Borne Viruses  


7. Promoting Educational Achievement, Leisure and Holidays

7.1 Education  
7.2 Holidays and School Trips  
7.3 Transporting Children  
7.4 Leisure and Activities  


8. Staffing

8.1 Staff Qualifications  
8.2 Recruitment and Selection  
8.3 Staff Supervision and Appraisal  
8.4 Lone Working  
8.5 Disciplinary Procedure  
8.6 Grievance Procedure  
8.7 Rostering and Handover Procedure  
8.8 Gift Giving and Receiving  


9. Health and Safety

9.1 Health and Safety Policy  
9.2 Fire Safety  
9.3 Recording and Reporting Accidents Updated
9.4 Legionella Policy  
9.5 Repairs and Maintenance  


10. Management and Administration

10.1 Monitoring Quality  
10.2 Access to Records  
10.3 Petty Cash and Finance  
10.4 Notification of Serious Events Updated
10.5 Organisational Structure and Manager Contacts  
10.6 Amendments  

End